Office Info

Heliotropic Healing Co has moved and is now operating as a home office in the North Hills neighborhood at:

3300 Kenilworth Ln
Knoxville, TN 37917
 Click here for a map to 3300 Kenilworth Ln.

Hours are by appointment:

Mondays 12-6
Tuesdays 10-5
Wednesdays 10-6
(closed Thursdays)
Fridays 10-5
…and one Saturday per month (usually the middle of the month) – the next Saturday hours are on December 16th.

Scheduled Closings

The office is closed from Wednesday, November 29th at 2:00 pm  through Sunday, December 3rd for professional development and will reopen Monday, December 4th at 1:00 pm.

Weather Closings

If there is inclement weather that impacts road conditions, I will update the outgoing message on the phone most quickly at 865-696-0558. You can also check the Facebook page here.

Potential Closings

As an essential health care provider in Tennessee, I am available for current clients who are healthy and would not be putting their own health or the health of the community at risk. Please call the office phone at 865-696-0558 if you need to schedule or make a change to an existing appointment.

I normally require a full business day’s notice if you need to make any changes; however, I do not charge fees for illness or concerns over illness. Please follow CDC guidelines about risk factors and exposure and make a good decision for yourself and everyone with whom you may come in contact including me and my other clients.

In order to minimize everyone’s risk, please be honest and observe my office guidelines:

  • I continue to require that everyone over the age of 2 years wear a properly fitting mask the entire time they are in my office.
  • Contactless payment is available or you can pay by check, card,  or cash.
  • Please reschedule if you have: new loss of smell or taste; a fever; cough; shortness of breath; sore throat; diarrhea; and/or had contact in the past 14 days with anyone who has tested positive for Covid-19 or is under investigation for it.
  • Please make every attempt to arrive on time as just 5 minutes late interferes with my ability to keep the flow going with proper disinfecting as I am working solo at this point!

Disinfecting and sanitizing of tables and surfaces as well as filtering of air is still being done between clients/families.

Be well, stay healthy, take care of each other, and call the office at 865-696-0558 for the latest office hours!

This office takes payment at the time of service. Dr. Natalie is not in any networks and does not file insurance. If you require receipts so that you may self-file, please let her know and she will prepare monthly superbills for you.

Payment forms accepted: cash, checks, VISA, MasterCard, Discover and American Express (including most HSA cards), ApplePay, AndroidPay, and CashApp.

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